About the role
Description Responsibilities Contribute to and help execute the product roadmap for physical AI data collection — supporting prioritisation decisions and driving delivery of key initiatives that serve robotics and embodied AI customers. Engage with customers and stakeholders — participate in conversations with robotics model builders, physical AI companies, and hardware teams to understand their training data requirements and help translate them into product solutions. Work closely with operations teams who conduct physical data collection in the field — learn their workflows, identify pain points, and collaborate on building internal tools that make them faster and more effective. Support the development of internal platforms for managing physical data collection tasks — including task assignment, data capture tracking, quality review workflows, metadata management, and delivery pipelines. Collaborate with engineering on feature scoping, writing product requirements, and ensuring timely and quality delivery of product initiatives. Track and report on key metrics — data collection throughput, quality rates, operational efficiency, customer SLA adherence, and platform adoption — and use data to inform decisions. Work cross-functionally with Sales, Solutions, Operations, Engineering, and Data teams to support new customer engagements and ensure successful delivery. Stay curious and current on the robotics and physical AI landscape — including trends in humanoid robotics, manipulation, locomotion, teleoperation, and the data needs of leading foundation model efforts in this space. Support Sales and Product Marketing in articulating our physical AI data capabilities, contributing to RFPs, and helping shape go-to-market messaging. Help document and build playbooks for new data collection modalities — whether that's teleoperation, human demonstration capture, multi-sensor fusion, or environment-specific collection protocols. Requirements 2–5 years of overall experience, with at least 1–2 years in a product management role within AI data, robotics, autonomous systems, operations-heavy tech platforms, or adjacent domains. Curiosity about the robotics or physical AI ecosystem — some familiarity with how robotic models are trained, what data they require, or who the key players are in this space; willingness to learn fast is equally valued. Exposure to working with operations or field teams — an appreciation for building products for people doing physical, real-world work, not just software users. Comfortable with technical conversations — able to engage with engineering teams on data pipelines, platform features, and product specs without needing to be a deep technical expert. Some customer-facing experience — ability to participate in discovery conversations, ask the right questions, and help translate requirements into actionable plans. Strong written and verbal communication skills — able to clearly articulate problems, write crisp PRDs, and collaborate across diverse teams. Computer Science, Robotics, or Engineering degree from a reputed institute; equivalent practical experience is equally welcome. Adaptable and eager to learn — comfortable operating in ambiguous, fast-moving environments where the playbook is still being written. Benefits Work with a world-class team solving one of the most forward-looking problems in AI today Health Insurance for you and your family Open, collaborative culture with direct access to leadership Mentorship and growth opportunities within a fast-scaling global AI company Work accessories and a great office location Flexible working hours Competitive compensation aligned with experience and market standards About Company: TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact. We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production. Equal Opportunity Employer Statement At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.