About the role
Job TitleToast POS Specialist - AI Trainer
Job TypeContractor
LocationRemote The Role micro1 is engaging Toast POS Specialists to contribute to a customer initiative related to restaurant technology. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. What You’ll Own Analyze and provide feedback on Toast POS workflows, including order entry, payment processing, and reporting features. Create scenario-based documentation and step-by-step guides reflecting real restaurant operations using Toast POS. Deliver comprehensive reviews of system functionalities, identifying opportunities for improvement and troubleshooting common pain points. Contribute detailed explanations of best practices for implementing, configuring, and optimizing Toast POS in a variety of restaurant settings. Annotate and evaluate authentic transaction data, menus, and order flows to enhance AI understanding of restaurant POS operations. Facilitate knowledge transfer by clearly articulating Toast POS concepts through both written and verbal communication. Participate in collaborative sessions to refine prompts, tasks, or datasets related to Toast POS and restaurant order management. What We’re Looking For Significant hands-on experience with Toast POS, including configuration, troubleshooting, and daily operation in restaurants. Deep understanding of restaurant operational workflows and how point of sale systems interface with order and payment processes. Exceptional written and verbal communication skills, with a focus on clarity and accuracy. Proven ability to document processes and provide user-friendly explanations for technical and non-technical audiences. Familiarity with various restaurant concepts (quick service, casual, fine dining) and how POS requirements differ among them. Analytical mindset with a keen attention to detail and a passion for process improvement. Experience training, mentoring, or supporting others in adopting new restaurant technology solutions is a plus. Compensation The compensation for this contractor role is based on approved work completed and accepted through the project’s quality review process. Specific payment rates and terms will be provided during the onboarding process. micro1 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to support@micro1.ai. Our hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. Disclaimer The information contained in this job posting, including but not limited to role responsibilities, qualifications, compensation, and benefits, is provided for informational purposes only and does not constitute a binding offer of employment. micro1 reserves the right to amend, modify, or withdraw any portion of this posting at its sole discretion and without prior notice. All employment decisions are made in accordance with applicable laws and regulations. Job Type: Contract Pay: $28.00 - $92.00 per hour Expected hours: 40 per week Benefits: